Air France offers a structured cancellation policy that varies based on ticket type and booking conditions. Understanding these guidelines can help travelers navigate changes in their plans effectively.

24-Hour Cancellation Policy

Air France provides a 24-hour cancellation window for all tickets booked directly through their official channels. To qualify for a full refund, the cancellation must occur within 24 hours of booking, and the flight's departure must be at least seven days away. This policy applies to both refundable and non-refundable tickets, offering flexibility for travelers to reconsider their plans without incurring penalties.

Refundable Tickets

Refundable tickets, such as Business Flex and First Flex fares, allow passengers to cancel their flights at any time before departure and receive a full refund to the original payment method. These fares offer the highest level of flexibility, accommodating changes in travel plans with minimal hassle.

Non-Refundable Tickets

Non-refundable tickets, including Economy Saver and Economy Basic fares, typically do not offer cash refunds. However, if canceled within the 24-hour grace period, passengers can receive a full refund. After this period, the amount paid is generally forfeited, except for applicable taxes and fees. In certain cases, such as medical emergencies or significant flight disruptions, passengers may be eligible for a refund or travel credit, subject to documentation and airline approval.

Cancellation Fees

For tickets canceled after the 24-hour window, Air France imposes cancellation fees based on the fare type:

• Economy Class: Economy Basic and Economy Saver fares are non-refundable. Economy Plus fares incur a cancellation fee of approximately $300. Economy Flex fares can be canceled without a fee.

• Premium Economy: Premium Economy Basic fares are non-refundable. Premium Economy Plus fares may incur a cancellation fee up to $500. Premium Economy Flex fares offer free cancellation.

• Business Class: Business Basic fares are non-refundable. Business Plus fares may incur a cancellation fee up to $500. Business Flex fares offer free cancellation.

• First Class: First Basic fares are non-refundable. First Plus fares may incur a cancellation fee up to $750. First Flex fares offer free cancellation.

How to Cancel a Flight

Passengers can cancel their Air France flight online through the "My Bookings" section on the airline's official website or mobile app. After entering the booking reference and last name, travelers can select the flight to cancel and follow the prompts. For bookings made through travel agencies, cancellations should be handled directly with the agency.

Refund Process

Refunds are typically processed to the original payment method. The processing time may vary depending on the payment method and the fare conditions. In some cases, refunds may take several weeks to process. Passengers are advised to keep records of all correspondence and transactions related to the cancellation for reference.

Flight Cancellations by Air France

If Air France cancels a flight, passengers are entitled to a full refund or rebooking options at no additional cost. In cases of significant delays or cancellations, Air France may offer compensation in the form of meal vouchers, hotel accommodations, or additional travel credits, depending on the circumstances and applicable regulations.

Conclusion

Air France's cancellation policy provides flexibility for travelers, with varying options based on the type of ticket purchased. Understanding these policies can help passengers navigate changes in their travel plans efficiently. Travelers are encouraged to review the specific fare rules and cancellation policies at the time of booking to ensure they are aware of their options and any associated fees.