Air France offers a 24-hour cancellation policy for flights to and from the United States, allowing passengers to cancel their booking within 24 hours of purchase and receive a full refund. To qualify, the flight must be scheduled to depart at least seven days after the booking date. This policy applies to tickets booked directly through Air France's official channels, including their website, mobile app, call center, or ticket counter.
It's important to note that this 24-hour cancellation policy is specific to flights to and from the United States and may not apply to other routes. Additionally, certain fare types, such as promotional or discounted fares, and bookings made with travel credit vouchers, may be excluded from this policy. Therefore, passengers are advised to review the terms and conditions associated with their specific fare before attempting to cancel.
To cancel a flight within the 24-hour window, passengers can visit the "My Bookings" section on the Air France website, enter their booking reference and last name, and follow the prompts to cancel the reservation. Alternatively, cancellations can be made by contacting Air France customer service directly. Once the cancellation is processed, a full refund will be issued to the original form of payment, typically within seven business days for credit card purchases.
After the 24-hour period, Air France's standard fare rules apply, which may involve cancellation fees or non-refundable fares, depending on the specific ticket conditions. Therefore, it's advisable for passengers to make any necessary cancellations within the 24-hour window to avoid potential fees.
In summary, Air France's 24-hour cancellation policy provides passengers with a window of opportunity to cancel their bookings without penalty, provided the flight is scheduled to depart at least seven days after the booking and the cancellation is made within 24 hours of purchase. Passengers should ensure they meet all eligibility criteria and review their fare conditions to fully benefit from this policy.