Air France has a 24-hour cancellation rule that allows passengers to cancel their flight bookings within 24 hours of purchase and receive a full refund. This policy applies when the ticket is bought directly through Air France’s official website, mobile app, or customer service, and the flight is scheduled to depart at least seven days after the booking date. The rule mainly applies to flights originating from or arriving in the United States. To cancel within this 24-hour period, travelers can use the "My Bookings" section on Air France’s website or contact customer service for assistance.
When a cancellation is made within the 24-hour window, Air France processes a full refund to the original payment method. Refunds for credit card payments usually take between seven to ten business days, while payments made by debit card, cash, or check may take up to twenty calendar days. After the 24-hour window, refund eligibility depends on the ticket type and fare conditions. Refundable tickets can still be canceled for a refund, though cancellation fees may apply, while non-refundable tickets typically offer travel credits or vouchers instead of cash refunds.
The 24-hour cancellation policy does not apply to tickets purchased through third-party travel agencies or websites. In such cases, passengers must contact the original point of sale to understand cancellation and refund options. Special circumstances, such as medical emergencies or unforeseen events, may allow more flexibility with cancellations. Passengers should reach out directly to Air France customer service and provide necessary documentation to request special consideration.
In summary, Air France’s 24-hour cancellation rule gives travelers the opportunity to cancel their booking shortly after purchase with no penalty and receive a full refund if the flight is at least seven days away and the ticket was purchased directly from Air France. Understanding this policy and acting promptly helps passengers manage their bookings effectively and avoid unnecessary fees.