Lufthansa’s cancellation policy depends on the fare type and the time of cancellation. All passengers have the right to cancel their booking within 24 hours of purchase for a full refund if the departure is at least seven days away. This applies to all ticket types, including non-refundable ones. Refundable tickets such as Economy Flex and Business Flex allow cancellation up to 24 hours before departure, usually with no or minimal cancellation fees. Non-refundable tickets like Economy Light and Basic typically do not allow a refund after the 24-hour window, but passengers may still claim a refund of certain taxes and fees if they do not take the flight. In cases of serious illness or the death of a close family member, Lufthansa may offer a refund upon submission of proper documentation. If Lufthansa cancels or significantly delays a flight, the passenger is entitled to a full refund. Cancellation fees vary depending on fare type and route, with higher fees usually applied to more restricted fares. Business and First Class Flex fares often allow free cancellation. If a passenger fails to cancel and does not show up for the flight, the ticket is forfeited and no refund is provided. Tickets purchased through a travel agency must be canceled through that agency. Refunds for credit card payments are usually processed within seven business days, while cash or check payments can take up to twenty days. It is important for passengers to review the specific fare conditions in their booking to understand their cancellation rights and any applicable fees.