Lufthansa’s cancellation policy allows passengers to cancel or change their flight, but the specific terms depend on the type of fare purchased. If you bought a refundable ticket, you can usually cancel your booking and receive a full refund without penalty. For non-refundable fares, cancellation is still possible, but you may only receive a partial refund or have to pay a cancellation fee. In many cases, taxes and certain fees are refundable even on non-refundable tickets.

If your ticket allows for changes or cancellation, you can typically cancel your booking through the Lufthansa website, customer service, or a travel agent if you used one. Lufthansa also offers a 24-hour cancellation policy. If you book a flight at least seven days before departure, you can cancel within 24 hours of booking without any penalty, regardless of the fare class.

If Lufthansa cancels your flight due to reasons like weather, technical issues, or operational problems, you are generally entitled to a full refund or a rebooking at no extra cost. In some situations, especially within the European Union, you may also be entitled to compensation depending on the reason for the cancellation and how much notice was given.

During unusual circumstances, like the COVID-19 pandemic or other large disruptions, Lufthansa has sometimes introduced more flexible rebooking and cancellation policies. These may include options to change your travel dates without fees or request a voucher for future travel instead of a refund.

When canceling a ticket, Lufthansa may deduct a fee if the fare conditions specify it. The amount depends on the fare type, route, and how close the cancellation is to the departure date. Some promotional or basic economy fares come with strict rules and might not offer any refund after cancellation.

If you booked through a third-party website or travel agent, the cancellation must usually be processed through them. In such cases, the agent’s own fees and rules may apply in addition to Lufthansa’s policy.

Refunds are usually processed using the same payment method used for booking. Processing time may vary but typically takes a few business days to several weeks, depending on demand and payment method. Lufthansa also allows passengers to check the refund status online through their website.

Passengers with insurance may be able to recover costs not refunded by Lufthansa, depending on the insurance coverage. It's always a good idea to review the ticket conditions before canceling a flight, so you understand what portion of the cost may be refunded.

Lufthansa’s cancellation policy aims to provide flexibility while maintaining fare rules. For the most accurate information, it is best to check the exact fare conditions during booking or contact Lufthansa directly. Always review the terms before making changes, as each ticket can have different rules depending on how it was purchased.