Lufthansa's cancellation policy depends on the fare type and booking conditions. Passengers can cancel flights online up to 24 hours before departure. Refundable tickets, like Business Flex, usually allow full refunds when canceled within the permitted period. Non-refundable tickets may not qualify for a refund. Lufthansa offers a 24-hour cancellation rule, allowing passengers to cancel any booking within 24 hours of purchase without a fee, provided the departure is at least seven days away. Refunds for eligible tickets are processed back to the original payment method. If a ticket is non-refundable, passengers may receive a partial refund or none, depending on the fare rules. In special situations such as medical emergencies or the death of a close relative, Lufthansa may allow more flexibility. Documentation may be required for such exceptions. To cancel a booking, passengers can log in to the Lufthansa website or app using their booking code and last name and select the cancellation option in the "My Bookings" section. It is also possible to cancel by contacting Lufthansa customer service. Failure to cancel before the flight may be considered a no-show, which often results in loss of the ticket’s value. Different ticket classes have different rules, so reviewing the fare conditions at the time of booking is important. The airline handles refunds based on the ticket’s cancellation rights, and processing times may vary. Optional services like seat reservations or extra baggage may not be refunded if the ticket is non-refundable. In case of changes to travel plans, Lufthansa may allow rebooking instead of cancellation, depending on the fare type. Passengers are encouraged to act promptly to avoid penalties or forfeiting the ticket value.