Air France has a 24-hour cancellation policy that allows passengers to cancel their flight within 24 hours of booking without any cancellation fees, provided certain conditions are met. This policy applies only to tickets purchased directly through Air France’s official channels, such as their website, mobile app, or customer service. It is mainly applicable to flights to or from the United States and follows the U.S. Department of Transportation regulations, which require airlines to offer a risk-free 24-hour window for cancellations if the flight is scheduled to depart at least seven days after the booking date.
To be eligible for the 24-hour cancellation, the ticket must have been purchased directly from Air France, and the flight must be scheduled to depart at least seven days after the booking. Bookings made through third-party travel agencies or using travel vouchers usually do not qualify for this policy. Within the 24-hour period, passengers can cancel their reservation and receive a full refund to the original payment method without penalty.
Passengers can cancel their booking by logging into the "My Bookings" section on the Air France website or by contacting customer service. The refund process for cancellations made within this window typically takes around seven business days for credit card payments, while other payment methods may take longer, sometimes up to 20 calendar days.
It is important to note that this 24-hour cancellation rule is specific to flights booked to or from the United States. For flights originating from other countries, Air France’s cancellation policies vary, and passengers should check the specific terms applicable to their booking.
Overall, Air France’s 24-hour cancellation policy gives travelers a short period to change their minds after booking without financial penalties, as long as the booking meets the criteria of being made directly with Air France and the flight departure is at least seven days away. Understanding this policy can help passengers manage their bookings more flexibly and avoid unnecessary fees if their plans change soon after purchasing tickets.