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+1-833-845-1858 Does Lufthansa compensate for cancelled flights?

Lufthansa does provide compensation for canceled flights, but this depends on specific rules and circumstances. If your flight is canceled, Lufthansa is required to inform you as soon as possible and offer you options such as a full refund or rebooking on another flight. Compensation under European Union rules applies if the cancellation is within Lufthansa’s control and you are notified less than 14 days before your scheduled departure. Extraordinary situations like severe weather, strikes, or security concerns do not require compensation. The amount you may receive depends on the length of your flight. For flights under 1,500 kilometers, the compensation is 250 euros. For flights between 1,500 and 3,500 kilometers, it is 400 euros, and for flights over 3,500 kilometers, compensation can be up to 600 euros. In addition to compensation, Lufthansa must provide assistance during the delay caused by the cancellation. This assistance includes meals and refreshments, hotel accommodation if an overnight stay is necessary, and two free phone calls, emails, or faxes to help you communicate. To claim compensation, you need to submit a request to Lufthansa with your flight and booking details. The airline reviews each claim based on the rules set by European law and decides if compensation applies. If eligible, the compensation is usually paid directly to the passenger, often within a few weeks. If your flight is canceled well in advance, specifically more than 14 days before departure, you are generally not eligible for compensation but will still have your choice of a refund or rebooking. Lufthansa’s policy is designed to protect passengers and ensure they receive fair treatment in cases of flight disruptions. Knowing your rights can help you make informed decisions and get the support you deserve if your travel plans are affected by cancellations.

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