Lufthansa does offer compensation for cancelled flights, but whether a passenger qualifies depends on the reason for the cancellation and the specific circumstances. If a flight is cancelled due to reasons within the airline’s control, such as technical issues, crew scheduling problems, or operational disruptions, passengers may be entitled to compensation under European Union regulations. These rules state that if a flight is cancelled less than two weeks before departure and no suitable alternative is provided, compensation may be owed. The amount depends on the distance of the flight and can vary based on how long the delay is in reaching the final destination. However, if the cancellation happens because of extraordinary circumstances beyond the airline’s control, such as severe weather, political unrest, airport strikes not involving Lufthansa staff, or air traffic control restrictions, then compensation may not be provided, though the airline will still offer assistance. In either case, Lufthansa is responsible for providing care to affected passengers, including meals, refreshments, and accommodation if an overnight stay becomes necessary. They also assist with rebooking passengers on the next available flight, either with Lufthansa or another partner airline, at no additional cost. If a passenger chooses not to travel due to the cancellation, they are entitled to a full refund of the unused portion of the ticket. For eligible cases, compensation is not automatically issued, so passengers typically need to submit a request through Lufthansa’s customer service or online claim form. It is advisable for travelers to keep all documents, including the original ticket, boarding pass, and any written notices from the airline, as they may be needed when filing a claim. Lufthansa aims to handle such requests fairly and in accordance with the law, though the process may take some time depending on the case. Additionally, passengers who experience indirect losses due to the cancellation, like missing hotel bookings or connecting transportation, are generally not compensated for those costs unless covered by travel insurance or specific legal protections. Therefore, it's wise to consider travel insurance for added coverage. Lufthansa also tries to communicate cancellations as early as possible and often provides updates by email or through their mobile app. Passengers are encouraged to check their flight status before heading to the airport, especially during periods of high travel or severe weather. Though cancellations are sometimes unavoidable, Lufthansa takes steps to minimize disruption and support passengers through rebooking and care services. In summary, Lufthansa does compensate for cancelled flights when the situation meets the criteria outlined in applicable laws, particularly EU regulation standards. Passengers affected by cancellations should review their rights carefully, document their experience, and contact Lufthansa promptly to pursue any claims. While not every cancellation leads to compensation, assistance and alternatives are always part of the airline’s responsibility to ensure that passengers are not left stranded or unsupported during travel disruptions.