Yes, Lufthansa compensates passengers for cancelled flights under certain conditions. When a flight is cancelled, passengers have rights under European Union law, specifically Regulation EC 261/2004. This regulation protects travelers flying from an EU country or on an EU airline like Lufthansa. If your Lufthansa flight is cancelled, the airline must inform you and offer options such as rebooking on another flight or a full refund. If the cancellation causes a significant delay, Lufthansa is also required to provide meals, refreshments, and accommodation if necessary. The right to compensation depends on how much notice Lufthansa gives and the reason for the cancellation. If Lufthansa informs passengers at least 14 days before the scheduled flight, no compensation is required. If the notice is less than 14 days and the cancellation is within Lufthansa’s control, passengers can receive financial compensation. The amount varies based on flight distance. For flights under 1,500 kilometers, the compensation is 250 euros. For flights between 1,500 and 3,500 kilometers, it is 400 euros. For flights longer than 3,500 kilometers, the compensation can be up to 600 euros. However, Lufthansa is not required to pay compensation if the cancellation was due to extraordinary circumstances. These can include severe weather, political unrest, security risks, or strikes outside the airline’s control. In these cases, Lufthansa must still assist passengers by offering rebooking or refunds, but compensation is not mandatory. To claim compensation, passengers should keep all travel documents, including tickets and boarding passes. Claims can be made online through Lufthansa’s website or by contacting customer service. Lufthansa usually processes compensation claims within a few weeks. If the airline refuses or delays compensation, passengers can contact national enforcement bodies or seek legal help. Besides financial compensation, Lufthansa will help passengers reach their destination by offering alternative flights. They may also provide vouchers or credits, but passengers can insist on a cash refund if they prefer. Lufthansa’s policy aims to reduce inconvenience caused by cancellations by providing clear options and support. Passengers should act quickly and know their rights when flights are cancelled. Compensation rules apply primarily to flights involving the European Union and Lufthansa as an EU airline. For flights outside this scope, different rules may apply depending on the airline and country. In summary, Lufthansa does compensate for cancelled flights if the cancellation is within their control and proper notice is not given. Passengers have rights to rebooking, refunds, assistance, and financial compensation under EU law. Understanding these rights helps travelers get fair treatment when their plans are disrupted. Always check Lufthansa’s official policies and stay informed to ensure you receive the support you are entitled to when flights are cancelled. This protects passengers and promotes better service from the airline.