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+1-877-827-8493 How do I file a claim with Aeromexico?

To file a claim with Aeromexico, start by determining what type of issue you need to report, such as lost or damaged baggage, flight delays, cancellations, or other service problems. If your baggage is lost, delayed, or damaged, report it immediately at the Aeromexico baggage counter in the airport before leaving. If you realize the problem after leaving the airport, you can file a claim online through the Aeromexico website by filling out the appropriate form with your flight and personal details. For problems related to your flight, like cancellations or long delays, contact Aeromexico customer service by phone, through their website’s live chat, or via their social media accounts. When making your claim, be sure to provide your booking number, flight information, and a clear explanation of the issue. Keep copies of all important documents such as boarding passes, receipts, and correspondence with the airline, as these may be needed to support your claim. After submitting your claim, you will receive a reference number or confirmation, which you can use to check the status. The airline may take some time to review and respond, so patience and follow-up messages may be necessary. Providing complete and accurate information and communicating politely will help make the claim process smoother. Whether your claim involves reimbursement, compensation, or other assistance, Aeromexico’s customer service team will guide you on the next steps once your claim is received. Being organized and proactive helps ensure your claim is handled as quickly and efficiently as possible.

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