You can get a refund on Aeromexico tickets, but it depends on the type of ticket you purchased and when you decide to cancel. If you book a ticket and cancel within 24 hours, and the flight is at least seven days away, you are eligible for a full refund regardless of the fare class. This 24-hour cancellation policy applies to most bookings and is one of the easiest ways to get your money back. After this period, whether you can get a refund depends on whether your ticket is refundable or non-refundable. Refundable tickets usually cost more but offer the flexibility to cancel your flight and receive a refund to your original payment method. Non-refundable tickets are more restrictive, and if you cancel, you will not get your money back in cash, but you might receive a travel credit that you can use for future bookings with Aeromexico. These travel credits usually come with an expiration date, so it is important to check the terms carefully. If Aeromexico cancels your flight or significantly changes your schedule, you are entitled to a full refund, even if your ticket is non-refundable. Refunds can be requested online through the Aeromexico website under the "My Trips" section or by contacting customer service directly. If you purchased your ticket through a travel agent or third-party website, you may need to contact them for your refund request. Refunds for credit card payments may take around one to two weeks to process, while refunds for other payment types could take longer. If your ticket is part of a flexible fare class, like Flexible Classic or Flexible Premier, you are more likely to get a full refund or at least a partial one with fewer penalties. In some cases, such as emergencies or special circumstances, Aeromexico may review refund requests individually and offer a refund or credit on a case-by-case basis, especially if you provide documentation. It’s important to keep your booking number and flight details ready when requesting a refund to speed up the process. Always review the fare rules before booking to understand your refund options. Aeromexico’s refund policy offers some flexibility, especially for customers who cancel early or purchase higher fare classes, but passengers with lower-cost tickets should be aware that refunds are limited unless the airline cancels or delays the flight.