LATAM Airlines has a 24-hour cancellation rule that allows passengers to cancel their booking without penalty within 24 hours of purchase. This rule only applies if the ticket was purchased directly from LATAM through their website, mobile app, call center, or sales office. To qualify, the flight must be scheduled to depart at least seven days after the booking was made. If these conditions are met, LATAM will provide a full refund to the original form of payment, with no fees or deductions.
This policy is designed to give passengers a short window to change their minds or correct booking mistakes without financial loss. It applies to most fare types, including both economy and business class. However, if you booked through a travel agency or third-party website, the 24-hour rule may not apply, and you would need to follow the cancellation policies of that agency. Once the 24-hour period passes, the refund and cancellation rules depend on the fare class purchased.
For example, LATAM’s lower-tier fares such as Promo or Basic may be non-refundable after 24 hours. Other fare types may allow cancellations with a fee or provide a travel credit instead of a cash refund. LATAM also allows free cancellation or full refunds if they cancel your flight or make significant changes to the flight schedule. This is part of standard airline practices and applies to all passengers regardless of fare type.
In cases of emergencies, such as medical issues or family deaths, LATAM may consider refunding non-refundable tickets if valid documentation is provided. These cases are handled individually and are not covered by the 24-hour policy, but the airline may offer flexibility depending on the situation. Refunds for approved cancellations are usually processed within seven to fourteen business days, although the actual time may vary based on your payment method or bank.
To cancel a flight within the 24-hour window, go to the LATAM website and use the “My Trips” feature. Enter your booking code and last name to find your reservation. If eligible, the cancel option will be available and the full refund will be shown before confirming. It is important to cancel within the time limit and check your flight date to ensure it is more than seven days from booking, or else the full refund will not apply.
In conclusion, LATAM’s 24-hour rule allows you to cancel your flight for a full refund if the booking meets the conditions: purchased directly from LATAM, canceled within 24 hours, and the flight is at least seven days away. After this period, regular fare rules will apply. Understanding this policy can help avoid cancellation fees and give travelers more flexibility shortly after booking. Always check the fare conditions during purchase to make informed decisions about changes or cancellations.