+1-833-845-1858 What is the 24 hour rule for LATAM?

+1-833-845-1858 What is the 24 hour rule for LATAM?

LATAM Airlines has a 24-hour cancellation rule that allows passengers to cancel their flight bookings within 24 hours of purchase and receive a full refund. This rule applies if the ticket is bought at least seven days before the flight’s scheduled departure and the booking is made directly through LATAM’s official website, mobile app, or customer service. The policy is mainly available for tickets purchased in countries like the United States, Brazil, and Colombia, but rules may differ in other locations. To use the 24-hour cancellation, travelers can cancel their booking online through the “Manage Booking” section on LATAM’s website or by contacting customer service. If the ticket was purchased through a travel agent or third-party site, the 24-hour rule might not apply, and the passenger should reach out to the agency for cancellation options.

When a cancellation is made within this 24-hour window, LATAM processes a full refund to the original payment method. Refunds typically take between seven and twenty business days to complete, depending on how the payment was made and the country of purchase. Credit card refunds are usually faster, while refunds for payments made by cash or check can take longer. After the 24-hour period has passed, refund eligibility depends on the type of ticket purchased. Refundable tickets may still be canceled with a refund minus possible fees, but non-refundable tickets usually only offer travel credits or vouchers for future flights.

There are some exceptions and limits to the 24-hour cancellation rule. It does not apply to bookings made through third-party websites or travel agencies, where the cancellation policy of that provider is in effect. Also, special circumstances like medical emergencies or other unforeseen events might allow LATAM to offer more flexible cancellation options, but passengers need to contact LATAM’s customer service directly and provide supporting documents to qualify.

In summary, LATAM’s 24-hour cancellation rule gives passengers the chance to cancel their booking within a day of purchase and get a full refund if the flight is at least seven days away and the ticket was bought directly from LATAM. This rule helps travelers correct mistakes or change plans shortly after booking without penalty. Understanding these conditions and acting quickly ensures passengers can take advantage of this policy for maximum flexibility.

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