Singapore Airlines has a cancellation policy that depends largely on the type of ticket purchased and the timing of the cancellation. For all passengers, there is a 24-hour risk-free cancellation period that applies if the booking is made at least seven days before the scheduled flight departure. Within this 24-hour window, passengers can cancel their reservation without paying any fees and receive a full refund to their original form of payment. This policy allows travelers to change their plans shortly after booking without penalty. However, beyond this period, the ability to cancel and receive a refund depends on the fare rules associated with the ticket. Singapore Airlines offers different fare types, including Lite, Standard, and Flex fares, each with its own cancellation and refund conditions. Lite fares are the most restrictive and typically non-refundable. Passengers who purchase Lite fares cannot cancel their tickets for a refund, although they may be able to use the value as a credit or rebook, subject to the airline’s policies. Standard and Flex fares are more flexible and often allow cancellations with a fee. For Standard fares, cancellation fees apply, but passengers can receive a partial refund after deducting these fees. Flex fares generally offer the most flexibility, permitting cancellations with little or no penalty and full refunds depending on the ticket conditions. In cases where Singapore Airlines cancels a flight or significantly changes the flight schedule, passengers are entitled to a full refund regardless of the fare type. This refund policy ensures that passengers are not financially penalized if the airline makes operational changes. Additionally, if a flight is delayed beyond a certain amount of time or canceled due to reasons within the airline’s control, passengers can request a refund or rebooking options. The process of canceling a flight is straightforward and can be done through the Singapore Airlines website by accessing the Manage Booking section, where passengers can view their itinerary and submit cancellation requests. Alternatively, customers may contact Singapore Airlines customer service for assistance with cancellations or refund inquiries. Once a cancellation is confirmed, the refund process begins. Refunds are generally processed within six weeks, but the exact timing can vary depending on the original method of payment and the processing time of the passenger’s bank or credit card company. It is important to note that during high-demand periods or disruptions, refund processing may take longer. Passengers are encouraged to keep records of their booking and cancellation confirmations to facilitate any refund follow-up. Singapore Airlines may also offer travel credits or vouchers in some cases instead of refunds, especially for non-refundable fares, which can be used toward future travel with the airline. These credits typically have expiration dates and specific terms that passengers should review. In summary, Singapore Airlines’ cancellation policy provides a 24-hour risk-free cancellation window, followed by fare-dependent cancellation rules. Refund eligibility and fees vary based on the fare type, with Lite fares being non-refundable and Flex fares offering the most flexibility. Cancellations can be made online or via customer service, and refunds are processed within several weeks. Passengers affected by airline-initiated cancellations or significant schedule changes are entitled to full refunds. It is advisable for travelers to check the specific terms of their tickets at the time of booking and to act promptly if plans change to minimize penalties or fees.