If JetBlue cancels your flight, the airline provides several options and compensations to assist you, depending on the cause of the cancellation and the circumstances surrounding it.

Rebooking and Refund Options

If JetBlue cancels your flight, you are entitled to a full refund to your original form of payment, even if you purchased a non-refundable ticket. Alternatively, you can opt to rebook on the next available JetBlue flight at no additional cost. In some cases, JetBlue may also offer to rebook you on a partner airline's flight if it helps you reach your destination sooner.

Compensation for Controllable Cancellations

Under JetBlue's Customer Bill of Rights, if your flight is canceled due to reasons within the airline's control—such as mechanical issues or crew shortages—you may be eligible for compensation:

• $50 Travel Credit: If the cancellation occurs within four hours of the scheduled departure.

• $100 Travel Credit: If the cancellation happens after the scheduled departure time.

Additionally, you may receive a $12 meal voucher if the cancellation leads to a delay of more than three hours, and JetBlue may provide accommodations and ground transportation if an overnight stay is necessary.

Compensation for Delays

For delays caused by controllable factors, JetBlue offers compensation based on the duration of the delay:

• 1–2 hours: $25 voucher.

• 2–4 hours: $50 voucher.

• 4–6 hours: Voucher equal to the full amount of your one-way fare.

• More than 6 hours: Voucher equal to the full amount of your round-trip fare.

Claiming Compensation

If your flight qualifies for compensation, JetBlue will typically notify you via email within seven days of the scheduled departure. If you don't receive a notification, you can contact JetBlue's customer service at 1-800-JETBLUE (538-2583) or visit their contact page to inquire about your eligibility.

Important Considerations

It's important to note that cancellations due to uncontrollable factors, such as severe weather or air traffic control delays, are generally not eligible for compensation under JetBlue's policies. Additionally, any incidental expenses incurred due to the cancellation, like hotel stays or transportation, are typically not reimbursed unless specified by JetBlue's policies.

In summary, if your JetBlue flight is canceled, you have the right to a full refund or rebooking on the next available flight. For cancellations within the airline's control, you may also be eligible for compensation, including travel credits and meal vouchers. Always keep documentation of your original and rebooked flights, as well as any receipts for expenses incurred, to support your claims.