When JetBlue cancels your flight, the airline provides several options to assist you, depending on the circumstances of the cancellation.

Rebooking and Refund Options

If your flight is canceled, JetBlue offers the following choices:

• Rebooking: You can be rebooked on the next available JetBlue flight at no additional charge.

• Refund: If the flight cannot be rebooked within two hours, you are entitled to a full refund to your original form of payment.

• Travel Credit: Alternatively, you may receive a JetBlue travel credit for future travel.

Compensation for Controllable Cancellations

Under JetBlue's Customer Bill of Rights, if a flight is canceled due to reasons within the airline's control (e.g., maintenance issues or crew shortages), you may be eligible for compensation:

• $50 Credit: If the cancellation occurs within four hours of the scheduled departure.

• $100 Credit: If the cancellation happens after the scheduled departure.

Additionally, you may qualify for:

• $12 Meal Voucher: For delays exceeding three hours.

• Hotel Accommodations: If the next available flight is the following day.

• Ground Transportation: To and from the hotel.

Compensation for Delays

If your flight is delayed due to reasons within JetBlue's control, compensation is provided as follows:

• 1–2 hours delay: $25 voucher.

• 2–4 hours delay: $50 voucher.

• 4–6 hours delay: Voucher equal to the full amount of your one-way fare.

• More than 6 hours delay: Voucher equal to the full amount of your round-trip fare.

Claiming Compensation

To claim compensation:(travomojo.com)

• If booked through jetblue.com or 1-800-JETBLUE: You will receive an email from JetBlue within seven days of your flight's scheduled departure if you qualify for compensation.

• If booked through other channels: Contact JetBlue at 1-800-JETBLUE (538-2583) at least seven days after your flight's scheduled departure to inquire about potential compensation.

Important Considerations

• Force Majeure Events: Cancellations due to weather, air traffic control delays, or other uncontrollable events are generally not eligible for compensation.

• Documentation: Keep all receipts for expenses incurred due to the cancellation, as they may be required for reimbursement claims.

• Travel Insurance: Consider purchasing travel insurance to cover additional expenses not reimbursed by JetBlue.

In summary, if your JetBlue flight is canceled, you have the right to rebook, receive a refund, or obtain compensation, depending on the circumstances. JetBlue's Customer Bill of Rights outlines these provisions to ensure fair treatment of passengers during disruptions.