Lufthansa provides compensation for flight cancellations under certain conditions, especially when the cancellation is within the airline’s control and not caused by extraordinary circumstances like severe weather or political unrest. If a flight is canceled less than 14 days before departure and the airline is at fault, passengers may be eligible for compensation according to EU Regulation 261/2004. The compensation amount depends on the flight distance: up to €250 for flights under 1,500 km, €400 for flights between 1,500 km and 3,500 km, and €600 for flights over 3,500 km. Additionally, if passengers are rebooked on a new flight but arrive significantly later than originally scheduled, they may still receive compensation. Along with the monetary compensation, Lufthansa must offer the choice between a full refund or an alternative flight. If the new travel plans cause long waiting times, passengers are also entitled to care, such as meals, refreshments, and accommodation if necessary. In the case of cancellations due to extraordinary events, compensation is not required, but passengers are still entitled to assistance and a refund or rebooking. Refunds for canceled flights must be processed within seven days for credit card payments and may take longer for other methods. Passengers can submit compensation claims through Lufthansa’s official website and may need to provide documents like tickets, receipts, and delay confirmations. If Lufthansa does not respond within a reasonable time, passengers can escalate the claim to a national enforcement body or arbitration service. For flights departing from or arriving in the United States, passengers are entitled to a full refund if the flight is canceled or significantly delayed, even if no alternative is offered. The exact amount and eligibility for compensation depend on the specific situation, including flight distance, timing of cancellation, and cause. Lufthansa may also reimburse extra costs such as taxis or hotel stays if delays or cancellations force passengers to wait for extended periods. In summary, Lufthansa compensates passengers for cancellations when the airline is responsible, following EU and international regulations. Passengers should keep all travel documents and receipts and contact customer service promptly to ensure proper processing of their claims.