Lufthansa offers compensation when flights are canceled, but certain rules apply. If your flight is canceled by the airline and you are notified less than 14 days before departure, you may be entitled to compensation. However, if the cancellation is due to extraordinary circumstances like bad weather, strikes, or security concerns, compensation may not be paid. The amount of compensation depends on the distance of the flight. For flights under 1,500 kilometers, the compensation is 250 euros. For flights between 1,500 and 3,500 kilometers, it is 400 euros. For flights longer than 3,500 kilometers, you can receive up to 600 euros. In addition to compensation, Lufthansa must offer you a choice between a refund or rebooking on another flight. They also provide assistance such as meals, refreshments, and hotel accommodation if an overnight stay is necessary. Two free phone calls or emails are included to help you stay in contact. If you were informed about the cancellation more than 14 days before your flight or if the alternative flight offered gets you to your destination within a reasonable time compared to the original, you may not qualify for compensation. To claim compensation, you need to submit your request to Lufthansa with your flight and booking details. Lufthansa processes claims based on the rules set by European law, ensuring passengers receive fair treatment. Knowing these conditions can help you understand your rights and the support Lufthansa offers when your flight is canceled.