Qatar Airways has a 24-hour cancellation policy that allows passengers to cancel a booking within 24 hours and receive a full refund. This applies only when the ticket is booked directly through Qatar Airways, either on their website, mobile app, or by calling their customer service. The flight must be scheduled to depart at least seven days after the time of booking. If both of these conditions are met, passengers can cancel their reservation within 24 hours without paying any cancellation fees, and the full amount will be refunded to the original payment method.

This policy is especially helpful for travelers who may need to change their plans shortly after booking. However, it is important to know that this rule does not apply if the booking was made through a third-party travel agency or website. Additionally, tickets purchased with points or travel credits may not be eligible for the same refund terms. Always check the specific conditions that apply to your ticket at the time of booking.

Once the 24-hour period has passed, the standard cancellation rules of the fare type apply. Qatar Airways offers different fare categories, and each one has its own rules. Economy Lite tickets are typically the most restrictive and usually do not allow refunds after the 24-hour period. Higher fare classes, such as Economy Classic or Business Comfort, offer more flexibility, including the option to cancel for a fee or in some cases receive a full refund.

If Qatar Airways cancels your flight, or if there is a significant change in the flight schedule, passengers are generally eligible for a full refund or the option to change to another available flight at no extra cost. This policy applies to all fare types and is in line with general airline regulations to protect customers from unexpected disruptions.

In certain situations, such as a medical emergency, a death in the family, or visa issues, passengers may request a refund even if the ticket is non-refundable. These cases are reviewed individually, and documentation may be required, such as a medical report or death certificate. While these refunds are not guaranteed, Qatar Airways may offer flexibility depending on the case.

To cancel a flight, passengers can use the “Manage Booking” section on the Qatar Airways website. After entering the booking reference and last name, they can view the booking details and select the cancel option. If a refund is available, it will be shown before confirming the cancellation. Refunds are usually processed within one to two weeks, depending on the payment method.

In summary, Qatar Airways offers a 24-hour cancellation policy for direct bookings made at least seven days in advance. After that, refund rules depend on the fare type. Being aware of your ticket’s conditions at the time of booking helps avoid unexpected fees or issues later. For more complex cases, contacting Qatar Airways directly can provide the most accurate guidance.