If you're wondering, “Can I get my money back from Aeroméxico?”, the answer depends on several factors such as how you booked, when you cancel, and what type of fare you purchased. Aeroméxico offers a full refund if you cancel your flight within 24 hours of booking, provided the flight is scheduled to depart at least seven days later. This 24-hour refund policy applies to most fare classes and is valid for tickets booked directly through Aeroméxico’s website, mobile app, call center, or official sales offices. After the 24-hour window, your eligibility to get your money back from Aeroméxico depends on the fare type. Refundable tickets, such as Flexible Classic, Flexible AM Plus, and Flexible Premier, allow cancellations at any time and can be refunded to your original form of payment, sometimes minus a small administrative fee. However, if you purchased a non-refundable fare such as Basic or Classic without the flexibility option, you generally won’t receive a cash refund. In these cases, Aeroméxico may offer you a travel credit or voucher, valid for up to one year, after deducting applicable cancellation fees. If Aeroméxico cancels your flight or makes a significant schedule change that you do not accept, you are entitled to a full refund, regardless of the fare type. This includes flight disruptions due to weather, operational issues, or government restrictions. To request your money back from Aeroméxico, you can submit a refund request online through the Manage Booking section, use the mobile app, or contact customer service directly. Refund processing typically takes 7 to 20 business days depending on the original payment method. Credit card refunds are generally faster, while refunds to debit cards or bank accounts may take longer. In special cases such as medical emergencies or the death of a passenger or close relative, Aeroméxico may review documentation and offer a full refund or waive penalties on non-refundable tickets. If you used a third-party travel agency or booking site, you may need to contact them directly to process your refund. For the best results and faster processing, it’s recommended to cancel and request refunds through the same platform you used to book the flight. Many travelers ask “How do I get a refund from Aeroméxico?” because refund delays and policy confusion are common, especially with Basic fares. To avoid complications, always review the fare conditions before purchase and choose a refundable fare if you anticipate changes. If your refund is denied or delayed, contacting your credit card provider to dispute the charge is an option used by some passengers. In summary, you can get your money back from Aeroméxico if you act within 24 hours of booking, purchase a refundable fare, or are affected by flight cancellations. Understanding Aeroméxico’s refund policy will help you make informed decisions and avoid unnecessary fees or delays when managing your travel plans.