You can get your money back from Aeromexico depending on the type of ticket you purchased and when you cancel your flight. If you cancel your flight within 24 hours of booking and your flight is scheduled to depart at least seven days later, you are usually eligible for a full refund. This applies only if you booked directly with Aeromexico through their website, mobile app, or call center. If you cancel after the 24-hour window, the refund depends on the fare type. Some tickets, like Basic or Classic fares, are non-refundable, which means you cannot get your money back in cash. Instead, you might receive a travel voucher that can be used for a future flight, sometimes with added value. Other ticket types, like Flexible or Premier fares, are refundable and allow you to cancel and get your money back without a fee, as long as you cancel before the flight departs. If Aeromexico cancels your flight or makes a major change to your schedule, you are entitled to a full refund no matter what type of fare you bought. Refunds are usually returned to your original form of payment. The time it takes to receive the money depends on the payment method. Credit card refunds can take between one to three weeks, while refunds for cash purchases may take longer. If you bought your ticket through a travel agency or a third-party website, you may need to contact them to process your refund. Some travelers have experienced delays with refunds, so it is important to keep records of your booking and cancellation. In some cases, customers may need to follow up multiple times to receive their refund. If you are not eligible for a refund, Aeromexico may offer you a voucher to use later. These vouchers are often valid for one year and may include extra credit as a bonus. In summary, you can get your money back from Aeromexico if you cancel within 24 hours of booking or if you purchased a refundable fare. Non-refundable tickets usually only qualify for vouchers. If the airline cancels your flight, you are entitled to a full refund regardless of your fare type. Always check the fare rules before booking so you understand your options in case you need to cancel.