Getting a refund from Aeromexico depends on your ticket type and when you cancel. If you cancel within 24 hours of booking and your flight is at least seven days away, you can get a full refund. This applies only if you bought your ticket directly from Aeromexico. After 24 hours, refundable fares like Flexible and Premier still allow cancellations with a full refund before the flight. However, most Basic, Classic, and discounted tickets are non-refundable. If you cancel these tickets after 24 hours, you usually won’t get your money back but may receive a travel voucher instead. Aeromexico also offers a full refund if they cancel your flight or make a major schedule change. Refunds are returned to your original payment method and may take several weeks to process. If you booked through a travel agency or third-party site, you might need to contact them for your refund. Some passengers report delays with refunds, so it’s important to keep all booking information and follow up if needed. Using vouchers is a common alternative when cash refunds are not available, and these vouchers often have expiration dates and sometimes include extra credit. To avoid issues, always review the cancellation and refund policy before purchasing your ticket. In summary, Aeromexico provides full refunds for cancellations made within 24 hours of booking and for refundable fare types before departure. Non-refundable tickets usually get vouchers after cancellation, and airline cancellations guarantee a full refund. Knowing these rules helps you make the best decisions for your travel plans.