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+1-833-845-1858 Can I get my money back from Aeromexico?

You can get your money back from Aeromexico depending on your ticket type and cancellation timing. If you cancel within 24 hours of booking and your flight is at least seven days away, Aeromexico will give you a full refund. This applies only to tickets bought directly from Aeromexico. After 24 hours, refundable tickets like Flexible or Premier fares allow cancellations with full refunds before the flight date. Most other fares, such as Basic or Classic, are non-refundable after this period. For non-refundable tickets, Aeromexico usually offers travel credits instead of refunds. These credits can be used for future flights but may have restrictions and expiration dates. If Aeromexico cancels your flight or there are special circumstances like illness, government restrictions, or severe weather, you may be eligible for a full refund regardless of ticket type. Refunds are processed to the original payment method. Credit card refunds often take 7 to 15 business days, while cash refunds can take longer. You can request refunds online, through the app, or by calling customer service. If you booked through a third party, contact them for refund options. Some customers report delays in refund processing, so keep your booking details and cancellation confirmation for reference. To improve your chances of a smooth refund, choose refundable fares when booking and cancel as soon as possible if plans change. Knowing Aeromexico’s refund policies helps you avoid surprises and plan your trip confidently. In summary, Aeromexico offers refunds mainly for cancellations made within 24 hours or for refundable tickets. Non-refundable tickets usually receive credits, not cash refunds. Checking your fare rules before purchase is important to understand your refund options fully.

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