You can get your money back from Aeromexico, but it depends on the type of ticket you purchased and when you cancel your flight. If you cancel your ticket within 24 hours of booking and your flight is scheduled to depart at least seven days later, you are eligible for a full refund. This applies only if the ticket was purchased directly through Aeromexico. After the 24-hour window, the refund depends on the fare class. Fully flexible or premier fare tickets can be canceled for a full refund at any time before the flight. However, most lower-cost fares like basic or classic are non-refundable. If you cancel a non-refundable ticket, you may not receive your money back, but in some cases, the airline may offer a credit or voucher for future travel. These credits often come with expiration dates and may not cover the full original amount. If Aeromexico cancels your flight or there are major disruptions like weather, illness, or government restrictions, you may also be entitled to a refund, regardless of the fare type. Refunds are usually returned to the original form of payment. Credit card refunds can take up to two weeks, while refunds for cash or check payments may take longer. Refund requests can be made online, through the mobile app, or by calling customer service. If you booked your ticket through a travel agency or another third-party website, you may need to contact them to request a refund. Keep in mind that some customers have experienced delays in receiving their refunds, especially during busy travel periods or after flight cancellations. Always check the fare conditions before booking so you understand the refund options. To avoid problems, try to cancel as early as possible and keep all your booking and cancellation records. In summary, Aeromexico does offer refunds, but your ability to get your money back depends on your ticket type, cancellation timing, and the reason for canceling. Flexible fares give you the best chance for a full refund, while basic fares usually do not. Understanding the rules when you book can help you avoid unexpected costs later.