You can get a refund from Aeromexico depending on your ticket type and when you cancel. If you cancel within 24 hours of booking and your flight is more than seven days away, you are entitled to a full refund regardless of the fare you purchased. This rule only applies if you bought your ticket directly from Aeromexico, such as on their website or app. If you booked through a travel agency or third party, you will need to follow their policies. Refundable tickets, like flexible or premier fares, allow you to cancel anytime before your flight and receive a full refund to your original payment method or as a travel voucher. Non-refundable tickets, including basic or value fares, usually cannot be refunded after the 24-hour window, but you may be eligible for a voucher or partial refund depending on the fare rules. To cancel and request a refund, you can visit Aeromexico’s official website and use the “My Trips” section to manage your booking. You can also contact their customer service by phone or visit their ticket offices for help. If you booked with a travel agent, you must reach out to them for cancellations and refunds. Refund processing can take about seven to ten business days for credit card payments and longer if you paid by cash or check. If you don’t get your refund on time, contact Aeromexico to follow up and keep all your booking and payment details handy. In some situations like airline cancellations or emergencies, you might qualify for a refund even on non-refundable tickets if you provide proof. If Aeromexico does not issue a refund, and you paid by credit card, you can try to get a chargeback through your bank. Overall, getting a refund is possible with Aeromexico, especially if you cancel quickly or have a refundable ticket. It’s important to know your ticket rules and use official channels to cancel and request your money back.