Yes, you can get your money back from Aeromexico, but eligibility and the refund process depend on the type of ticket purchased and the circumstances surrounding the cancellation.

Aeromexico offers a 24-hour risk-free cancellation policy, allowing passengers to cancel their flight bookings within 24 hours of purchase and receive a full refund, provided certain conditions are met. This policy applies to all ticket types, including refundable and nonrefundable fares, and is available for flights departing from or arriving in the United States and Canada. To qualify, the booking must be made directly through Aeromexico's official channels, such as their website or customer service. Bookings made through third-party travel agencies or using future travel credits, e-gift vouchers, or frequent flyer miles are not eligible for this policy.

It's important to note that this 24-hour cancellation policy does not apply to group bookings with more than nine passengers. Additionally, passengers should be aware that the refund processing time may vary depending on the original payment method and banking institution, but it typically takes between 7 to 14 business days.

In summary, while Aeromexico does provide avenues for obtaining a refund, the specifics depend on the fare type and the reason for cancellation. It's advisable to review the fare conditions at the time of booking and contact Aeromexico directly for assistance with the refund process.