To contact Breeze support, the most direct and efficient method is by using the Help Widget, which is accessible on the Breeze website or within your Breeze dashboard. This widget appears as a small chat icon located in the lower-right corner of the screen. By clicking on it, you’ll be connected to a member of the Breeze Support team, who can assist you with any technical questions, account issues, or general inquiries related to the software. The support team is available Monday through Friday, from 9:00 AM to 6:00 PM Eastern Time, providing real-time help during business hours. The team is known for being responsive and helpful, and users typically receive personalized support from real people rather than automated systems. If your request is not urgent or if you’re contacting them outside of regular support hours, you can also send an email. The exact email address or method for submitting a support ticket can usually be found within the Breeze interface or through the Help Center. Although Breeze does not publicly list a general support phone number, this is because they aim to streamline all communication through digital methods, ensuring quicker and more organized responses. For users who are exploring Breeze or are new to the platform, there is a separate sales line and onboarding support team that handles inquiries related to pricing, features, and initial setup. This team is also available during regular business hours and can help you determine if Breeze is a good fit for your church’s needs. In addition to direct support, Breeze offers a comprehensive Help Center filled with detailed articles, step-by-step guides, and instructional videos that walk users through everything from setting up their account to managing members, tracking giving, and running reports. This self-service library is accessible 24/7 and often resolves common questions without the need to contact support directly. For many users, the Help Center is the first stop when troubleshooting or learning how to use new features. Breeze also provides regular product updates, and these are often accompanied by documentation in the Help Center to keep users informed and empowered to make the most of the software. For churches that want more in-depth training, Breeze offers webinars and onboarding sessions, which can be scheduled through their sales or support team. All these resources are designed to provide a smooth and supportive experience for Breeze users, whether they are tech-savvy or just getting started with church management software. Overall, the best way to get support is by starting with the Help Widget for real-time assistance, using email for less urgent issues, and browsing the Help Center for quick answers. Breeze focuses on clear communication and timely help, aiming to make the support process as easy and effective as possible for all users.