Yes, you can get a refund with Breeze Airways, but the eligibility depends on the reason for the cancellation and the fare type you purchased. If you're searching for how to get a refund from Breeze Airways, it's important to understand their policies to ensure you meet the requirements. Breeze follows both industry standards and U.S. Department of Transportation regulations, which means certain refund scenarios are guaranteed, while others offer travel credit instead of cash. For example, if Breeze cancels your flight or significantly changes your schedule, you are entitled to a full refund to your original form of payment. This includes cases where your flight is delayed more than two hours and you choose not to travel. Breeze will refund the unused portion of your ticket and any optional fees such as baggage or seat selection if the airline is responsible for the change.
Additionally, Breeze offers a risk-free 24-hour cancellation policy. If you book a flight and cancel within 24 hours, and your scheduled departure is at least seven days away, you will receive a full refund regardless of the fare type. This policy applies whether you book a Nice, Nicer, or Nicest bundle. However, after this 24-hour window, Breeze’s standard policy is to issue BreezePoints—flight credits valid for two years—instead of cash refunds for voluntary cancellations. The amount of credit you receive depends on how far in advance you cancel your booking. Canceling well before your departure can earn you a higher percentage of your ticket back in BreezePoints, while last-minute cancellations may result in less or no credit.
BreezePoints are convenient for travelers who plan to fly again in the near future, as they can be used toward future flight bookings. However, they are not redeemable for cash. If you are seeking a full refund after the 24-hour window, it generally must be due to a cancellation initiated by the airline or a qualifying delay. To request a refund or cancel your flight, you can use the Breeze Airways mobile app or website. Navigate to the “My Trips” section, select your flight, and choose the cancellation or refund option. If your flight qualifies, the refund will be processed to your original form of payment within a few business days. BreezePoints, on the other hand, are usually applied to your account immediately.
For faster assistance, Breeze also offers customer support via text and email, allowing you to follow up on refund requests or ask questions about your flight. In summary, Breeze Airways does allow refunds under certain conditions, especially if they cancel or delay your flight significantly. For all other cancellations, expect to receive credit in the form of BreezePoints, unless you cancel within the 24-hour grace period. Understanding these details is key if you're looking to get a refund from Breeze and want to manage your travel plans with confidence.