Yes, you can get a refund with Breeze Airways, but the policy depends on the type of fare and the reason for the cancellation. Breeze Airways offers refunds under certain conditions, particularly if the airline cancels your flight or makes a significant schedule change. In such cases, passengers are eligible for a full refund to their original form of payment, including any additional purchases like bags or seat upgrades. This aligns with airline industry regulations and ensures customer protection. If your flight is canceled by Breeze or delayed significantly, you do not have to accept rebooking or credit—you can request a full refund. The process to request a refund is typically handled through the Breeze app or website, where customers can manage bookings, make changes, or request assistance directly.

For voluntary cancellations, Breeze follows a different policy. If you cancel your booking within 24 hours of purchase and the flight is scheduled to depart at least seven days later, you are eligible for a full cash refund. This risk-free cancellation period applies to all fare types and allows travelers to book with confidence. Outside of this 24-hour window, Breeze tickets are generally non-refundable for cash. However, customers may still receive a credit in the form of BreezePoints, which can be used toward future travel with the airline. These BreezePoints are valid for up to 24 months from the date of issue and hold the same value as the original payment.

Breeze offers multiple fare bundles—Nice, Nicer, and Nicest—which come with varying degrees of flexibility. These bundles allow cancellations up to 15 minutes before departure, and in most cases, the refund is issued as BreezePoints. More restrictive fare options, such as deeply discounted or basic fares, may offer partial credit depending on how far in advance you cancel. For example, canceling more than 60 days ahead of departure might provide full credit, while canceling just a few days before departure could reduce that amount or eliminate it entirely.

To request a refund or credit, customers are encouraged to use the Breeze mobile app or website under the “My Trips” section. Breeze does not offer phone support, so digital tools are the primary method for handling customer service. When submitting a refund request, it’s important to include your booking details to avoid delays. Breeze aims to process refunds promptly, although the time frame can vary based on the payment method and volume of requests.

In conclusion, Breeze Airways does offer refunds in specific situations, including cancellations made by the airline and risk-free cancellations within 24 hours of booking. For most other cases, Breeze provides credit in the form of BreezePoints. Understanding the refund policy and using the Breeze app to manage your trip can help ensure a smoother experience. Knowing your fare type, cancellation timing, and available refund options is key to maximizing the value of your Breeze Airways booking.