Yes, you can get a refund with Breeze Airways, but the options depend on the timing and type of ticket you purchased. Breeze follows a mostly non-refundable ticket policy, meaning most tickets are not eligible for a full cash refund unless certain conditions are met. One major exception is the 24-hour rule: if you book a flight and cancel it within 24 hours—and the flight is scheduled to depart at least seven days later—you can get a full refund to your original payment method. After this window closes, Breeze typically does not offer cash refunds, but you can receive the value of your ticket as BreezePoints, which are credit you can use for future travel. These BreezePoints are valid for 24 months and can be applied toward flights or other services.

Breeze offers several fare options: Nice, Nicer, and Nicest. If you cancel a flight in one of these categories at least 15 minutes before departure, you’ll get the full amount in BreezePoints, but not a cash refund. However, if you purchased a No Flex Fare, refunds or credits depend on when you cancel. With No Flex Fares, you get 100% credit if you cancel 60 or more days before your flight, 50% between 15 and 59 days, 25% between 1 and 14 days, and no credit if you cancel within one hour of departure.

If Breeze cancels your flight or causes a delay of more than two hours, you are eligible for a full refund to your original payment method. You can also choose to receive BreezePoints or be rebooked on another flight instead. Breeze also provides refunds if you are denied boarding due to overbooking. In special situations like illness or family emergencies, Breeze may offer refunds or additional credit on a case-by-case basis, but you’ll need to provide documentation and contact their support team.

Refunds can be requested through the Breeze website or app under the “My Trips” section. If you are eligible for a refund to your original payment method, it typically takes about 7 to 10 business days to process. If you’re receiving BreezePoints, they usually appear in your account within 24 hours after cancellation. Breeze does not offer phone support, so all refund requests must be handled online via chat, email, or through the app.

In summary, Breeze Airways does allow refunds in specific cases: within 24 hours of booking, when the airline cancels or delays your flight significantly, or in emergency situations. For most other cases, especially after the 24-hour window, you will receive BreezePoints instead of a cash refund. Always check the terms of your ticket and cancel as early as possible if your plans change to get the best refund or credit options.