United Airlines allows passengers to cancel their flights, but whether you get a refund depends on the type of ticket and when you cancel. When you book a flight, you have 24 hours to cancel without paying any fees if your flight is scheduled to depart at least seven days later. This rule applies to all ticket types bought directly from United. If you cancel within this period, you will receive a full refund to your original payment method. After the 24-hour window, the rules become stricter depending on the fare class.

If you purchased a refundable ticket, you can cancel at any time before the flight departs and receive a full refund. Refundable tickets usually cost more, but they provide flexibility and peace of mind. You can get your money back without any penalties or fees. For non-refundable tickets, the situation is different. These tickets are generally cheaper, but they do not come with a guarantee of a refund if you cancel. However, United often offers a travel credit equal to the ticket value minus any cancellation fees. This credit can be used for future flights within a certain period, usually one year from the date of issue.

Cancellation fees for non-refundable tickets vary depending on the flight route and fare class. For domestic flights, the fee can be around $200, while international flights may have higher fees, sometimes up to $400. These fees are deducted from your refund or travel credit. It is important to understand that if you simply do not show up for your flight without canceling, the ticket is forfeited entirely, and no refund or credit will be issued. This is known as a no-show policy.

United Airlines may waive cancellation fees under certain special circumstances. For example, if you experience a serious illness, a death in the family, or government travel restrictions, you may be eligible for a waiver. You must provide documentation to support your claim. In these cases, United tries to be flexible and understanding to help travelers manage unexpected situations.

If United cancels your flight or significantly changes your itinerary, you are entitled to a full refund regardless of the ticket type. Significant changes include long delays, changes in departure or arrival airports, or downgrades in service class. In these situations, you can choose to receive a full refund or rebook your flight without additional charges.

Refunds are typically processed back to the original payment method. Credit card refunds usually take seven to ten business days to appear. Payments made by cash or other methods may take longer, sometimes up to 20 or 25 business days. If you have travel insurance, it may cover cancellation fees depending on the policy details.

To cancel your flight, you can use United’s website or mobile app by accessing your booking under “My Trips.” You can also call customer service for help. Before canceling, it is a good idea to review the fare rules and cancellation policy for your specific ticket. This helps you avoid surprises and understand your options.

Overall, United Airlines provides a reasonable cancellation and refund policy that balances flexibility for refundable tickets with restrictions for lower-cost, non-refundable fares. Knowing the rules before booking can help you choose the best ticket for your needs and manage your travel plans with confidence.