Yes, you can get a refund on Aeromexico tickets, but it depends on the type of ticket you purchased and the timing of your cancellation. Aeromexico offers a 24-hour risk-free cancellation policy, which means if you cancel your booking within 24 hours of purchase and your flight is scheduled to depart at least seven days later, you are eligible for a full refund. This policy applies to all ticket types as long as the conditions are met. After the 24-hour period, the possibility of a refund depends on the fare class of your ticket. If you purchased a flexible or refundable fare, such as Flexible Classic, AM Plus Flexible, or Premier Flexible, you can cancel your flight and request a refund without paying a cancellation fee. Refunds for these tickets are usually processed back to the original form of payment or may be issued as travel credit depending on your preference. On the other hand, if your ticket is non-refundable, such as Basic or some Classic fare classes, you may not be eligible for a refund. In such cases, Aeromexico may offer a travel voucher instead of a cash refund, but this depends on specific rules and exceptions. If your flight is canceled by Aeromexico or if there is a significant schedule change that affects your travel plans, you are entitled to a full refund regardless of your fare type. This includes cases where the new flight times are not acceptable to you. You can request a refund by contacting Aeromexico customer service or by visiting their website if you booked directly through the airline. If you booked through a travel agency or third-party website, you must contact them to request a refund. Refund processing times vary depending on the method of payment. If you paid with a credit card, refunds usually take around seven to ten business days. Refunds to debit cards or other forms of payment may take longer, sometimes up to twenty business days. To avoid delays, make sure you provide all required information and documents when submitting your refund request. If you need to cancel your flight due to an emergency or special situation, such as a medical issue or government travel restriction, Aeromexico may offer exceptions and provide refunds or travel credits even for non-refundable tickets. Each case is reviewed individually, and supporting documents may be required. It is important to read the terms and conditions of your fare at the time of booking to understand your refund eligibility. In all cases, having your booking reference, personal identification, and payment details ready when contacting customer service will help speed up the process. In summary, Aeromexico does offer refunds under specific conditions, and your eligibility depends on the fare type, timing of cancellation, and the reason for the refund. Knowing the refund rules before booking can help you make informed decisions and avoid unexpected fees later.