Royal Jordanian’s check-in process is designed to provide passengers with a convenient, efficient, and flexible start to their journey, whether they are traveling for business or leisure. The airline offers several options to check in, including online check-in, mobile app check-in, self-service kiosks at select airports, and traditional airport check-in counters. Online check-in opens 24 hours before the scheduled departure and closes 4 hours prior to takeoff for international flights. This service allows passengers to confirm or select their seat, input required travel information, and receive a digital boarding pass via email or to their mobile device. Online check-in is ideal for travelers carrying only hand luggage, as it enables them to bypass check-in desks and proceed directly to the security screening area. The Royal Jordanian mobile app offers similar functionality and is especially useful for passengers who want to manage their travel details on the go, receive updates, and store boarding passes digitally.

At the airport, Royal Jordanian provides self-service kiosks at key hubs, allowing passengers to check in, print boarding passes, and generate baggage tags quickly. These kiosks are a convenient alternative for travelers who did not complete check-in online and want to avoid long queues. For those who need assistance or prefer personalized service, Royal Jordanian maintains staffed check-in counters at all airports it serves. These counters typically open three hours before departure and close approximately one hour prior for international flights. At its main hub in Queen Alia International Airport in Amman, the airline offers a well-organized and comfortable check-in area, complete with priority lanes for Crown Class passengers and Royal Club frequent flyer members. These travelers benefit from expedited check-in, shorter queues, and access to lounges that provide added comfort before the flight.

Checked baggage must be dropped off at the designated baggage drop counters after check-in. Royal Jordanian’s baggage allowance depends on the fare type, route, and class of service, so passengers are encouraged to review their ticket details in advance to avoid excess baggage fees. All travelers should ensure they carry valid travel documents, such as passports, visas, and any required health certificates, as these are verified during check-in, especially for international travel. For passengers with special requirements, such as unaccompanied minors, those with limited mobility, or travelers needing extra support, Royal Jordanian staff are trained to provide helpful and courteous assistance.

Once the check-in process is complete and baggage has been dropped off, passengers can proceed through immigration and security to their departure gate. Boarding usually begins about 45 minutes before departure, and passengers are grouped according to seat class and boarding zone. Royal Jordanian’s check-in process reflects the airline’s commitment to quality service and customer satisfaction. Whether checking in online, via the mobile app, at a kiosk, or at the airport counter, the airline ensures a smooth, organized, and professional experience from the very first step. With clear instructions, helpful staff, and multiple check-in options, Royal Jordanian aims to make every passenger’s travel experience easy, comfortable, and stress-free.