JetBlue provides passengers with several convenient options to check in for their flights, with online check-in being the most commonly used method. This service becomes available exactly 24 hours prior to the scheduled departure time of the flight and remains open until just before the boarding process begins. Passengers can complete the check-in process by visiting the JetBlue website or using the mobile app, where they can enter their confirmation code and last name to access their booking. During the online check-in process, travelers can confirm their seat assignment, make changes if needed, purchase additional services such as extra legroom seats or baggage, and confirm any necessary travel information. After check-in is complete, they can either download the mobile boarding pass or print a paper version at home, which will be used at the airport to pass through security and board the plane.
For passengers who have checked baggage, completing online check-in is still possible, but they must bring their luggage to the airport’s bag drop counter. These bag drop counters typically open about three hours before departure and close around 40 minutes before takeoff for domestic flights, or 60 minutes prior to departure for international flights. This means it is important to allow enough time at the airport to hand off luggage, clear security, and arrive at the boarding gate on time. Even when checking in online, it is recommended to arrive early to ensure there is no delay due to queues or security wait times.
In addition to online check-in, JetBlue provides self-service kiosks at many airports it operates from. These kiosks are simple to use and offer many of the same services as the online platform. By using a kiosk, passengers can check in by entering their booking details, confirm or change their seat, print boarding passes, and also print baggage tags. After attaching the baggage tags, passengers proceed to the designated bag drop area to check in their luggage. Self-service kiosks help reduce wait times and are especially useful during busy travel hours or for those who did not check in in advance.
For those who prefer to check in with personal assistance or have specific requirements, JetBlue’s staffed ticket counters are available at all airports. These counters are the best option for passengers traveling with infants, those who need help with mobility, travelers flying as unaccompanied minors, or anyone who prefers a face-to-face check-in experience. JetBlue crew members at the counter can provide boarding passes, answer questions, and process any last-minute travel needs.
Passengers are encouraged to arrive at the airport at least two hours before a domestic flight and three hours before an international flight. This allows adequate time for baggage drop, security checks, and reaching the gate. Boarding usually begins 30 to 40 minutes before departure and gates close 15 minutes before takeoff. Whether checking in online, at a kiosk, or at the counter, JetBlue’s flexible options help make the process efficient and ensure a comfortable start to your journey.