Copa Airlines offers online check-in for most flights, allowing passengers to complete the process from 24 hours up to 60 minutes before the scheduled departure time. This option is available through the airline’s official website and mobile app, providing a convenient way to check in, select seats, and obtain a boarding pass without having to wait in long lines at the airport. Passengers who use online check-in can save time and have a smoother experience by preparing all necessary documents and boarding passes in advance. To begin the online check-in process, travelers need to enter their reservation or e-ticket number along with their last name, or log in using their frequent flyer account, ConnectMiles. Once checked in, passengers can download or save a digital boarding pass on their smartphones, which can be scanned directly at the gate for boarding.

Despite the convenience of online check-in, there are certain restrictions and exceptions to be aware of. Passengers who have paper tickets, those with outstanding payments, or recent changes to their reservations cannot use online check-in and must check in at the airport counters. Additionally, if the itinerary includes connecting flights with airlines other than Copa Airlines, online check-in may not be available for the entire journey, requiring airport check-in instead. Passengers traveling with infants, unaccompanied minors, or pets also need to check in at the airport for proper documentation and assistance. Group bookings with ten or more passengers typically cannot use online check-in and must complete the process at the airport. Furthermore, reservations missing required airport taxes or fees may not be eligible for online check-in.

Passengers who complete online check-in but have checked baggage must still visit the airport counter to drop off their luggage. It is important to arrive at the airport early enough to accommodate baggage drop-off and security screening procedures. For international flights, it is generally advised to arrive at least 90 minutes before departure, while for domestic flights, passengers should arrive about 60 minutes ahead of time. This ensures enough time to complete all necessary steps and avoid missing the flight.

Copa Airlines’ mobile app enhances the check-in experience by allowing passengers to complete the entire check-in process from their smartphones. Through the app, travelers can check in, choose seats, and access their boarding passes easily. The app also provides additional features such as real-time flight status updates, baggage tracking, and access to in-flight entertainment. Available for both iOS and Android devices, the app is a valuable tool for managing travel conveniently.

In summary, Copa Airlines’ online check-in service is designed to offer passengers greater flexibility and convenience. Most travelers can check in online starting 24 hours before their flight and up to 60 minutes before departure, saving time and simplifying airport procedures. However, certain passengers, such as those with paper tickets, traveling with infants, or part of large groups, must check in at the airport. Passengers with checked baggage need to drop off their luggage at the airport even after completing online check-in. Using the airline’s website or mobile app, travelers can easily manage their check-in process and obtain mobile boarding passes for a seamless journey. Being aware of eligibility and restrictions helps passengers plan accordingly and enjoy a smoother travel experience with Copa Airlines.