Air Transat’s check-in process is designed to offer passengers a simple, convenient, and efficient start to their journey. The airline provides multiple options for check-in, including online check-in, mobile check-in via the Air Transat app, self-service kiosks at select airports, and staffed check-in counters for passengers who prefer in-person service or need additional assistance. Online check-in is available starting 24 hours before the scheduled departure time and closes 2 hours prior to international flights and 1 hour prior to domestic flights. Through the official website, passengers can select their seats, enter required travel details, pay for baggage if needed, and receive a digital boarding pass to print or store on their device. This method is ideal for passengers traveling with only carry-on baggage, allowing them to proceed directly to security screening without visiting a check-in counter.
The Air Transat mobile app offers the same functionality, allowing travelers to check in quickly and manage their booking conveniently from a smartphone. It provides access to flight details, mobile boarding passes, notifications, and more, ensuring passengers have everything they need at their fingertips. For those who do not check in online or who need assistance, Air Transat also provides self-service kiosks at many departure airports. These kiosks allow for a fast check-in experience, enabling passengers to print boarding passes and luggage tags before heading to the baggage drop counter. At the airport, check-in counters usually open three hours before departure for international flights and close approximately one hour before takeoff. It is recommended that passengers arrive at the airport early, especially during peak travel times, to allow enough time for check-in, baggage drop, security, and boarding.
Passengers with checked baggage should ensure it complies with Air Transat’s size and weight limits based on fare type and destination. It is also advisable to prepay for baggage online to save money and reduce time at the airport. Once check-in is completed and bags are dropped off, passengers proceed to the security area and then to the departure gate. Boarding generally begins 45 to 60 minutes before departure and is organized by zones to make the process more orderly and efficient.
Air Transat provides dedicated check-in counters for Club Class passengers and Option Plus customers, offering shorter wait times and priority services. Travelers with special needs, including those requiring wheelchair assistance or traveling with children, can count on courteous support from Air Transat staff throughout the check-in process. The airline also verifies all necessary travel documents such as passports, visas, and vaccination records as part of its check-in procedure, especially for international flights. Ensuring all documents are valid and ready in advance helps avoid delays.
In summary, Air Transat’s check-in process combines modern technology with attentive customer service to make the experience as smooth as possible. Whether passengers choose to check in online, through the app, at a kiosk, or in person at the airport, the airline provides clear options and support at every step. From digital convenience to professional in-person assistance, Air Transat helps travelers start their journey comfortably and confidently.