Air Tahiti Nui’s check-in process is designed to provide a smooth and welcoming start to every passenger’s journey, reflecting the airline’s focus on hospitality and comfort. Travelers have multiple options for check-in, including online check-in, mobile check-in via the airline’s app or website, airport self-service kiosks at select locations, and staffed check-in counters at all departure points. Online check-in opens 36 hours before the scheduled departure time and closes approximately 2 to 3 hours before takeoff, depending on the route. This option allows passengers to select or confirm seats, enter passport and visa information, and receive their boarding pass digitally by email or directly to a mobile device. It is a convenient method, especially for those traveling with only carry-on luggage, as it allows them to bypass the check-in counter and proceed straight to security and boarding.
The Air Tahiti Nui mobile app and website provide a user-friendly interface that enables passengers to manage their bookings, receive travel alerts, and store boarding passes. For those who prefer in-person service or require assistance, Air Tahiti Nui operates full-service check-in counters at all airports where it flies. These counters usually open three hours before international departures and close about 60 minutes prior to takeoff. Self-service kiosks, available at certain major airports such as Los Angeles International Airport, offer another quick and efficient way to check in, print boarding passes, and generate baggage tags. Once check-in is complete, passengers can head to the baggage drop-off area and proceed with their journey.
Passengers traveling in Poerava Business Class or those holding eligible frequent flyer status benefit from dedicated check-in counters, priority baggage handling, and expedited airport services. This streamlined experience enhances comfort and reduces wait times, especially at busy international terminals. Travelers should ensure that their checked baggage complies with Air Tahiti Nui’s luggage policies, which vary based on travel class and route. It is advisable to prepay for any additional baggage online to save time and avoid extra costs at the airport.
Air Tahiti Nui emphasizes attentive customer care, especially for passengers needing special services such as unaccompanied minors, people with limited mobility, or families traveling with young children. Staff at the airport are trained to provide guidance and assistance throughout the check-in process. In addition, all travelers should ensure they have valid passports, visas, and any required travel documents for their destination, as these will be verified during check-in or boarding.
Once check-in and security checks are completed, passengers can relax in the departure lounge or enjoy lounge access if eligible. Boarding usually begins about 45 minutes before departure and is done by groups, with priority boarding offered to premium passengers. Overall, Air Tahiti Nui’s check-in process combines modern convenience with Polynesian warmth and professionalism. Whether using digital tools or airport services, the airline ensures each traveler’s journey begins with ease, comfort, and the signature hospitality that defines the Air Tahiti Nui experience.