Aeromexico check-in is designed to be efficient, flexible, and accessible, offering passengers multiple options to complete the process according to their travel preferences and needs. The airline provides online check-in, mobile check-in through its app, self-service kiosks at airports, and traditional check-in counters, making it easy for passengers to choose the most convenient method. Online check-in opens 24 hours before the scheduled departure for both domestic and international flights and closes 60 minutes prior to takeoff. Through Aeromexico’s website, travelers can confirm their seat selection, update passenger information, enter frequent flyer details, and receive a digital boarding pass that can be printed or saved on a mobile device. The mobile app offers the same functions and is particularly convenient for passengers who want to manage their booking, track flights, and store mobile boarding passes for easy access throughout their journey.

For those who prefer in-person service or require assistance, Aeromexico has check-in counters at all airports it operates in. These counters generally open three hours before the scheduled departure time for international flights and two hours before for domestic routes. The check-in counters close approximately 60 minutes prior to departure, so passengers are encouraged to arrive early to allow enough time for check-in, baggage drop, security checks, and immigration procedures if needed. Aeromexico also provides self-service kiosks in many airports, which allow passengers to check in quickly, print boarding passes and baggage tags, and proceed directly to the baggage drop area. These kiosks are especially helpful during peak travel times, reducing wait times and speeding up the overall process.

Passengers traveling with checked baggage must complete check-in and drop off their luggage at the baggage counter before the cut-off time. Aeromexico’s baggage policies vary by route and ticket class, so travelers should review their allowances and any fees for additional or overweight bags in advance. Aeromexico staff are available at all check-in points to assist with special needs, such as unaccompanied minors, travelers with reduced mobility, or those needing extra documentation for international travel. The airline places a strong emphasis on providing attentive service and ensuring that every passenger has a smooth and stress-free experience.

Premium passengers flying in Clase Premier (Business Class), as well as elite members of the Aeromexico Rewards program or SkyTeam alliance partners, benefit from priority check-in counters and faster service, including priority boarding and access to lounges where available. This enhances the overall travel experience, especially at hub airports like Mexico City International Airport. Once check-in is complete, passengers proceed to the boarding area, where gate agents assist with final document checks and boarding procedures.

Aeromexico’s check-in process reflects the airline’s commitment to modern convenience, customer service, and operational efficiency. Whether you choose to check in online, via the mobile app, at a self-service kiosk, or in person at the airport, the process is clear and straightforward. From start to finish, Aeromexico aims to provide a check-in experience that is easy to navigate and supported by friendly, professional staff, ensuring that passengers begin their journey with confidence and ease.