Aegean Airlines offers a smooth and flexible check-in process designed to provide convenience and efficiency for all passengers, whether traveling within Greece or on international routes. The airline allows passengers to check in through several channels, including online check-in via the website, mobile check-in through the Aegean app, self-service kiosks at selected airports, and traditional check-in counters. Online check-in opens 48 hours before departure and closes 30 minutes before for domestic flights and 60 minutes before international departures. Through the website or app, passengers can select or change their seat, enter necessary travel details such as passport or visa information, and receive their boarding pass digitally via email or SMS. This option is ideal for travelers with hand luggage only, as they can skip the airport check-in counters and go straight to security and the departure gate, saving valuable time.
The Aegean Airlines mobile app enhances the travel experience by offering a fast and easy way to manage bookings, check flight status, receive travel alerts, and store mobile boarding passes. It is especially useful for travelers on the move who prefer digital solutions. For those who do not check in online or require assistance, Aegean provides self-service kiosks at key airports including Athens International Airport. These kiosks allow passengers to print boarding passes and baggage tags quickly before proceeding to the bag drop area. At all operating airports, staffed check-in counters are available for passengers who need personal assistance, are traveling with special baggage, or require additional support. These counters typically open two to three hours before departure and close approximately 40 minutes before domestic flights and one hour before international ones.
Passengers traveling in Business Class, as well as Miles+Bonus Gold or Star Alliance Gold members, enjoy access to priority check-in counters, fast-track services, and airport lounge facilities, making the process even more comfortable and efficient. Checked baggage must be dropped off before the closing time at the appropriate counters. Aegean Airlines has a clear baggage policy based on the fare class and route, and passengers are encouraged to review their allowance in advance to avoid delays or extra charges. It is also possible to purchase additional baggage allowance during online check-in, often at a lower cost than at the airport.
Special attention is given to passengers with reduced mobility, families with small children, and unaccompanied minors, with Aegean staff trained to provide the necessary support throughout the check-in process. Additionally, all passengers must present valid travel documents such as a passport or national ID and any required visas or health certificates depending on the destination country. Document verification is carried out at check-in or at the gate to ensure compliance with entry regulations.
In summary, Aegean Airlines’ check-in process is designed to accommodate modern travel needs by combining digital convenience with traditional customer service. Whether passengers choose to check in online, via the mobile app, at a kiosk, or in person at the airport, the process is clear, efficient, and supported by a well-trained team, ensuring a pleasant and hassle-free start to every journey.