Breeze Airways has a flexible cancellation policy that is designed to be customer-friendly, especially for travelers who may need to change or cancel plans. For most fare types, Breeze does not charge any cancellation fee as long as the change or cancellation is made at least 15 minutes before the scheduled departure. When a flight is canceled in time, the value of the ticket is not refunded to the original payment method, but instead issued as BreezePoints. These points can be used for future travel with Breeze and are valid for 24 months from the date they are issued. This gives passengers a good amount of time to rebook without losing the value of their original ticket.
However, not all Breeze tickets are the same. Breeze offers a special fare class called “No Flex Fare,” which has stricter rules. These tickets cannot be changed and only allow for partial credit if canceled. The amount of credit depends on when the cancellation is made. If canceled more than 60 days before departure, the passenger gets full credit. If canceled between 15 and 60 days before the flight, only 50 percent of the fare is returned as credit. If the cancellation is made between one hour and 14 days before the flight, the passenger receives 25 percent credit. If the cancellation happens within one hour of departure or after the flight departs, the ticket has no value, and no credit is issued.
Passengers who do not cancel or modify their booking at least 15 minutes before departure are considered no-shows. In these cases, Breeze keeps the entire amount paid, and no BreezePoints are issued. This rule applies to all fare types, so it's important to cancel or change flights in advance to avoid losing the full value of the ticket. If Breeze cancels the flight or makes a significant change to the schedule, the passenger is entitled to a refund or free rebooking, regardless of the fare type. This policy ensures passengers are not penalized when the change is made by the airline.
Bookings made through third-party websites or travel agencies might be subject to different rules or additional restrictions, so passengers are encouraged to book directly through Breeze for the most flexible options. While BreezePoints cannot be transferred to other passengers, they can be used to book flights for others. Breeze does not typically refund to the original form of payment unless required by law or if the airline cancels the flight.
In summary, Breeze Airways allows cancellation without a fee for most fares if done early enough. Instead of refunds, the value is returned as BreezePoints for future use. The No Flex Fare offers limited credit based on when it’s canceled. Understanding the timing and fare type is key to making the most of Breeze’s cancellation policy.