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+1-833-845-1858 What is the cancelation policy for Lufthansa?

Lufthansa’s cancellation policy allows passengers to cancel their booking within 24 hours of purchase without any fee, provided the booking was made at least seven days before departure. This applies to all fare types and can be done through the website, mobile app, or customer service. After the 24-hour window, the cancellation rules depend on the fare class purchased. Non-refundable fares, usually Economy Light or Saver fares, do not allow refunds except for taxes and fees. Refundable or flexible fares allow cancellations with a full or partial refund, depending on the fare conditions. Fees may apply for certain fare types when canceling after the risk-free period. For example, Economy Basic Plus and Premium Economy may have cancellation fees, while fully flexible Business and First Class tickets can often be canceled without penalty. If Lufthansa cancels a flight, passengers are entitled to a full refund of the unused portion of the ticket, including taxes and surcharges. Refunds are usually processed back to the original form of payment. Additional rights may apply under European Union regulations, such as compensation or rerouting in the event of flight cancellations or long delays. In the case of special situations, such as illness or bereavement, Lufthansa may consider refund requests if supporting documentation is provided. Passengers who book with miles or award tickets may face separate cancellation rules, typically including a set fee. Refunds for tickets booked through third-party agents must be requested through those agents. No-shows may result in the cancellation of the entire itinerary, including return flights. The easiest way to check if a ticket is refundable is by logging into the Lufthansa website under “My Bookings” and reviewing the fare conditions. Refund processing times may vary based on the payment method and route of purchase. Overall, Lufthansa encourages travelers to select more flexible fares if they expect changes or cancellations, and to cancel promptly if plans change to avoid penalties.

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