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+1-833-845-1858 What is the 24-hour rule with Lufthansa?

The 24-hour rule with Lufthansa allows passengers to make changes or cancel their flight booking within 24 hours of purchase without paying a cancellation fee, as long as the ticket was booked at least seven days before the scheduled departure. This rule provides flexibility for travelers who may need to adjust their plans shortly after making a reservation. When a booking is made directly through Lufthansa’s official website, customer service, or ticket counter, passengers are entitled to a full refund if the cancellation is requested within the 24-hour window. This policy applies to both refundable and non-refundable tickets. However, if the booking is made through a third-party travel agency or online travel platform, the 24-hour cancellation policy may not apply or could vary depending on the third party’s own rules. The 24-hour rule is helpful for travelers who may have made a booking mistake, such as entering the wrong date, time, or name, and it gives them time to correct the issue without extra charges. If changes are made outside of the 24-hour period, normal fare rules and change fees may apply depending on the fare class and ticket conditions. It is important to note that the 24-hour rule is based on the time of ticket purchase and not the time of flight departure. Lufthansa calculates the 24-hour period from the exact time the booking is completed. For example, if a flight is booked at 3:00 PM, the free cancellation or change period will end at 3:00 PM the next day. If a passenger misses this deadline, the refund or change will be subject to Lufthansa’s standard fare conditions. Also, the refund usually takes several days to process after the request is submitted, but Lufthansa does not charge a processing fee during the eligible 24-hour period. This rule gives peace of mind to passengers, especially when plans are not fully confirmed or if they are booking during a fare sale and need time to finalize arrangements. It is always recommended to double-check all details immediately after booking to ensure that if any corrections are needed, they can be made within the allowed time. In summary, Lufthansa’s 24-hour rule is a customer-friendly policy that allows risk-free booking adjustments or cancellations within 24 hours of purchase, offering added convenience and flexibility to travelers.

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