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+1-833-845-1858 What is the 24 hour rule for LATAM?

LATAM Airlines’ 24-hour rule allows passengers to cancel their flight bookings within 24 hours of purchase without paying any cancellation fees, as long as certain conditions are met. This rule gives travelers flexibility to change their minds shortly after booking. To be eligible, the ticket must be bought directly through LATAM’s official channels such as their website or customer service, and the cancellation must happen within 24 hours of the booking time. Additionally, the flight must be scheduled to depart at least seven days after the booking date. When these conditions are met, passengers are generally entitled to a full refund to the original payment method.

This policy applies differently depending on the country where the ticket was purchased. In the United States, for example, the rule follows Department of Transportation regulations requiring airlines to allow cancellations within 24 hours if the booking is made at least seven days before the flight. Brazil and Colombia also allow free cancellations within 24 hours under similar conditions. In other countries, the rules may vary, so passengers should verify the policy details with LATAM for their specific location.

To cancel under this policy, passengers can visit the “My Trips” section on LATAM’s website, contact customer service, reach out to the travel agent or third-party site if the ticket was booked through one, or go to a LATAM airport counter or service center. Refunds for cancellations under the 24-hour rule usually take about seven to ten business days if paid by credit card. Other payment methods may take longer, sometimes up to 20 to 25 business days.

Additional payments made for services like baggage fees or seat selection are generally refundable and will be returned to the original payment method if the cancellation occurs within the 24-hour window. If a ticket was purchased through a third-party agency or website, the 24-hour cancellation rule might not apply, and passengers will need to follow the cancellation and refund rules of that provider.

For tickets that are non-refundable, canceling after the 24-hour window typically means receiving a travel credit or voucher for future use instead of a cash refund. These credits usually have an expiration date and may be subject to cancellation fees depending on the fare conditions.

Knowing LATAM’s 24-hour cancellation policy helps passengers avoid fees and manage their bookings better. Acting quickly within this period ensures eligibility for a full refund, making it easier to change plans soon after booking. It is important to understand the terms of your ticket and take prompt action if you need to cancel.

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