If JetBlue cancels your flight, they will rebook you on the next available flight at no extra cost. If no suitable JetBlue flight is available, they may book you on a partner airline or another carrier without additional charges. If JetBlue cannot rebook you within two hours of your original departure time, you are entitled to a full refund to your original payment method.
For cancellations caused by issues within JetBlue’s control, if no alternative flight is available within one hour, you may receive travel credits as compensation. The amount depends on the timing of the cancellation: a fifty-dollar credit if within four hours of the scheduled departure, or a hundred-dollar credit if after the scheduled departure. These credits can be used for future JetBlue travel.
If the cancellation causes a delay of three hours or more, JetBlue provides a twelve-dollar meal voucher. If the delay results in an overnight wait, the airline offers hotel accommodations and ground transportation. If no hotel is available, JetBlue may reimburse reasonable lodging expenses when you submit valid receipts within ten days.
For delays caused by controllable issues, JetBlue gives travel credits based on the length of the delay: fifty dollars for three to just under four hours, one hundred dollars for four to just under five hours, one hundred fifty dollars for five to just under six hours, and two hundred dollars for six hours or more. These credits are valid for future travel.
JetBlue usually notifies eligible passengers about compensation via email within seven days of the flight’s scheduled departure. If you booked through a third party, you might need to contact JetBlue directly to claim compensation.
Overall, JetBlue handles cancellations by offering rebooking, refunds, meal vouchers, hotel accommodations, and travel credits depending on the situation. Knowing these options can help you manage a canceled flight smoothly.