Yes, Qatar Airways does have a 24-hour cancellation policy. If you book a ticket directly through Qatar Airways—either on their official website, app, or customer service—and cancel it within 24 hours, you can get a full refund. This only applies if the booking is made at least seven days before the scheduled departure. The policy is designed to give passengers a chance to cancel or change their minds without paying a penalty. However, it’s important to remember that this policy does not apply to tickets booked through third-party websites or travel agents. Also, it usually does not apply to tickets purchased with points or travel vouchers.

After the 24-hour window, your ability to get a refund depends on the fare type you bought. For example, economy lite fares are usually non-refundable, while higher-tier economy or business class fares may allow cancellations with a fee or even offer full refunds. The more flexible the ticket, the better your chances of getting a refund. If Qatar Airways cancels your flight or makes a major schedule change, you are usually entitled to a full refund or a free rebooking option, no matter what type of ticket you have. This is standard policy in the airline industry to protect passengers.

In special situations such as medical emergencies or the death of a close family member, Qatar Airways may consider a refund even if the ticket is non-refundable. In such cases, you will need to provide official documents like a medical certificate or death certificate. Each case is reviewed individually, and refunds are not guaranteed, but they are possible depending on the circumstances. You should contact Qatar Airways customer service for help in these situations.

To cancel your booking, go to the Qatar Airways website and use the "Manage Booking" feature. You will need your last name and booking reference to access your ticket details. If you are eligible for a refund, the amount will be shown, and you can proceed to cancel the booking. Refunds are usually processed to your original method of payment. The time it takes to receive your refund can vary, but it often takes between 7 to 14 business days.

Overall, Qatar Airways does offer a 24-hour cancellation policy, but it is only valid under certain conditions. Booking directly with the airline and ensuring your flight is at least seven days away are key points. Always check the terms and conditions of your fare before booking, as refund rules can differ depending on the ticket type. If you’re unsure whether your booking qualifies for a refund, contact Qatar Airways as soon as possible. Knowing the rules ahead of time can save you from unexpected charges or complications later.