Lufthansa offers compensation to passengers when flights are canceled under certain conditions. If the cancellation happens less than 14 days before the scheduled departure and is caused by reasons within Lufthansa’s control, passengers may be entitled to financial compensation based on EU regulations. The amount varies depending on the flight distance, ranging from €250 to €600. Besides compensation, passengers have the right to choose between a full refund or rebooking on another flight at no extra cost. If the replacement flight causes a long delay in arrival, compensation may still apply. Lufthansa also provides assistance during the waiting time, such as meals, refreshments, and hotel accommodation if needed. However, if the cancellation is due to extraordinary events like bad weather or strikes, the airline is not required to pay compensation but must still offer a refund or alternative transportation. Refunds typically process within seven days for credit cards and may take longer for other payment methods. Passengers must submit compensation claims through Lufthansa’s official channels, and providing proof like tickets and receipts can support the request. If the airline does not respond or denies a rightful claim, travelers can escalate the issue to regulatory bodies or dispute resolution services. For flights involving the United States, passengers are entitled to a full refund for canceled flights regardless of reason, as per U.S. Department of Transportation rules. In cases of long delays or cancellations, Lufthansa may also reimburse reasonable extra expenses incurred by passengers. Overall, Lufthansa follows strict guidelines to compensate passengers for cancellations when they are at fault, while also ensuring that travelers receive proper care and alternatives. Keeping all travel documents and acting quickly to file claims improves the chances of receiving fair compensation.