Yes, Norse Atlantic does allow cancellations, but the options available to you will depend on the type of ticket you purchased and when you decide to cancel. If you book a flight with Norse and change your mind within 24 hours, you can cancel it without any penalty, as long as the booking was made at least seven days before the flight’s scheduled departure. This 24-hour cancellation rule gives passengers a full refund to the original form of payment and is available for all ticket types. After that time, your refund or cancellation rights depend on the fare class you selected when you booked your ticket.
Norse offers different fare types, and each one comes with its own rules. Economy Light and Premium Light tickets are the most restrictive. These tickets are non-refundable, and if you cancel after the 24-hour window, you will not receive any money back. These basic fares are usually cheaper but come with fewer options if your plans change. Economy Classic and Premium Classic tickets may allow some limited refunds, but generally, they are also non-refundable after the 24-hour period. In some cases, you may be able to get a refund of certain taxes or airport charges, but a processing fee is often deducted.
The most flexible fares offered by Norse are called Flextra fares. These are available in both Economy and Premium cabins. If you purchased a Flextra ticket, you can cancel your flight more than 48 hours before departure and receive a travel credit. This credit can be used for future flights with Norse and is usually valid for up to one year. However, if you try to cancel within 48 hours of your departure time, even Flextra tickets become non-refundable. If you have purchased a fully refundable ticket, you can request a full refund at any time before the flight, though some service fees might still apply.
If Norse cancels your flight, you are entitled to a full refund regardless of your fare type. You also have the option to rebook onto another Norse flight at no extra cost. In this situation, the airline should notify you and provide instructions on how to request your refund or reschedule your trip. Passengers are advised to monitor their email and check their booking regularly in case of changes or cancellations by the airline.
To cancel your Norse flight, you can visit the airline’s website and log in to the “My Trips” section. From there, you can follow the steps to cancel your booking. If you qualify for a refund or credit, it will be processed after cancellation. Refunds usually take several days to appear, depending on your bank. Some customers report delays, so it’s important to keep track of your request. In conclusion, Norse does allow cancellations, but the amount you get back depends on your fare and the timing. Always check the terms of your ticket carefully and act early if you need to cancel.