Yes, Norse Atlantic Airways allows flight cancellations, but the conditions under which you can cancel and whether you are entitled to a refund or credit depend on the fare type you booked and the timing of your cancellation. Like many airlines, Norse structures its ticket options into categories that offer varying levels of flexibility. For passengers who choose a fully refundable fare, cancellations are permitted at any time before the scheduled departure, and a full refund is issued to the original payment method. These fares are typically priced higher but provide peace of mind for travelers who may face changes in their plans.

For non-refundable fares, cancellation is more limited. If a passenger cancels after the 24-hour window and holds a non-refundable ticket—such as Economy Light or Premium Light—they are not entitled to a refund. However, they may be able to reclaim unused government taxes, but an administrative fee will often apply, which may offset the refund amount. In some cases, if the taxes are lower than the fee, no refund will be issued at all. This means that most low-cost tickets will not yield any refund or credit if canceled beyond the risk-free window.

Norse Atlantic Airways does allow cancellations within 24 hours of booking without any penalty, provided the flight is at least seven days away. This 24-hour grace period applies only to flights booked directly through Norse and gives travelers a chance to reconsider or correct any booking mistakes. This policy aligns with airline regulations that require carriers to offer a full refund within 24 hours of ticket purchase in certain regions.

For added flexibility, passengers may opt for Flextra fare classes—such as Economy Flextra or Premium Flextra—which include more lenient cancellation terms. With these fares, travelers can cancel up to two days before departure and receive a travel credit valid for future bookings, usually for up to 12 months. If cancellation happens within 48 hours of the flight, the fare becomes non-refundable, even under the Flextra category. These credits cannot be exchanged for cash but offer value for travelers who expect to fly with Norse again within the year.

Passengers who do not show up for their flight and have not canceled in advance are considered no-shows and typically forfeit the entire fare, regardless of the fare class. Norse does not issue refunds or credits in no-show scenarios unless exceptional circumstances apply.

In cases of cancellations initiated by Norse—due to operational issues, schedule changes, or other disruptions—the airline will offer passengers a full refund or the option to rebook. Compensation in the form of accommodation, meals, or alternative travel may also be provided if the cancellation causes extended delays.

Cancellations can be processed through Norse’s website by accessing the “Manage Booking” section using your reference number and surname. It is important for passengers to review their ticket conditions at the time of booking to understand the rules around cancellations and refunds specific to their selected fare type. Understanding these terms ensures travelers are aware of their rights and options if their travel plans change.