Yes, Norse Atlantic Airways allows passengers to cancel their flights, but the terms and conditions vary depending on the fare type and timing of the cancellation. Understanding these policies is crucial to avoid unexpected fees or loss of funds.

24-Hour Cancellation Policy

Norse Atlantic Airways offers a 24-hour cancellation policy. If you cancel your flight within 24 hours of booking and the flight is scheduled to depart at least seven days later, you are eligible for a full refund. This policy applies to all fare types and complies with U.S. Department of Transportation regulations. However, this benefit is only available for bookings made directly through Norse Atlantic's official channels; third-party bookings may not be eligible.

Refundable Tickets

Refundable tickets provide the most flexibility. If you cancel a refundable ticket before the departure date, you are entitled to a full refund to your original payment method. This applies regardless of when the cancellation occurs, offering peace of mind for travelers with uncertain plans.

Non-Refundable Tickets

Non-refundable tickets, such as Economy Light and Premium Light fares, have stricter cancellation policies. If you cancel these tickets within 24 hours of booking and the flight is at least seven days away, you can receive a full refund. However, cancellations made after this period are non-refundable. In some cases, you may be eligible for a refund of unused government taxes, minus a $65 administrative fee; if the tax refund is less than $65, no refund is issued.

Economy Flextra and Premium Flextra Fares

These fare types offer greater flexibility. Cancellations made up to two days before departure are allowed and result in a travel credit valid for 12 months. Cancellations within two days of departure are non-refundable. Changes to Flextra fares are permitted up to one hour before departure, subject to fare differences.

No-Show Policy

If you fail to show up for your flight without prior cancellation, you are not entitled to a refund or travel credit. It's essential to inform the airline if you cannot make your flight to avoid forfeiting the entire fare.

Special Circumstances

In cases of extraordinary circumstances, such as medical emergencies or bereavement, passengers may be eligible for a refund or rebooking without additional fees, provided they can provide appropriate documentation. These requests are handled on a case-by-case basis and require direct communication with the airline's customer service.

How to Cancel

To cancel your flight, visit Norse Atlantic Airways' official website and navigate to the "Manage Booking" section. Enter your booking reference and last name to access your reservation. From there, you can initiate the cancellation process. For assistance, you can contact their customer service through the contact information provided on their website.

In summary, while Norse Atlantic Airways does allow cancellations, the terms depend on the fare type and timing. Refundable tickets offer full refunds, non-refundable tickets may offer limited refunds or credits, and Flextra fares provide travel credits for cancellations made within specific timeframes. Always review the fare conditions at the time of booking to understand your cancellation options fully.